PRODUCT
Features
AI Voice Agents Built for Modern GP Practices
Instant AI Call Answering
Answers every call on the first ring
Handles unlimited simultaneous calls
Works 24/7 including evenings, weekends, bank holidays
Eliminates hold queues and busy tones
Automated Phone Triage
AI-driven triage aligned to your clinical pathways
Structured conversations using your exact logic
Total Triage support including Accurx-style workflows
Urgent escalation detection
Standardised call screening
AI + Human Hybrid Model
AI handles routine calls
Escalation to trained NHS receptionists when needed
Sensitive cases seamlessly transferred
Automation with a safety net
Make Smarter Decisions
Voice AI captures data
AI Computer Use Agent completes triage forms
Integrates with Accurx, Klinik, eConsult, Anima, Rapid Health
No manual copy and paste
Structured report delivered instantly
Fully safe and Compliant
Multilingual & Accent Support
33+ languages
Regional UK accents
Dedicated clinical translation line
Real-time translation during consultations
Inbound & Outbound Automation
Appointment booking
Prescription requests
Appointment reminders
Test result notifications
Data & Insights
Real-time call volume reporting
Topic tracking
Wait time metrics
Resolution outcomes
Structured operational intelligence
Seamless Integration
Cloud-based deployment • Same-day go live
